Unworn jewellery is eligible to be returned or exchanged within 14 days of receipt.   All custom pieces (including personalisation such as engraving) and bespoke orders are final sale and cannot be returned or exchanged.  If you have a question as to what defines a custom piece or bespoke order please contact sales@tomaszdonocik.com

Please be aware that all costs incurred in shipping returns are the responsibility of the customer. Duty reclaims on returns are also the responsibility of the customer and we will endeavour to aid you with any required paperwork.

We kindly ask that you return items in their original ‘Tomasz Donocik’ packaging.

All of our jewellery is checked and packaged by hand in London, UK to ensure the highest standard.

Full details of our return policy and final sale items can be found in our terms and conditions.